I lost my password
To retrieve a lost password, go to the sign in page and click the "Forgotten your password?" link below the Sign In button. You must have access to the email address under which you created your account. If you no longer have access to this email, and you've forgotten your password, we cannot send it to you. You must create a new account in this situation.
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Why does my ad say " Pending Approval "?
All submissions to the southeasttexas.com website (except for pre-paid ad submissions) are pre-approved for acceptable content. The approval process takes place during normal business hours, Monday through Friday, 8 a.m. to 5 p.m.
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What does the blinking Pending Approval message mean?
When you place a free ad on southeasttexas.com, that ad must be approved by our staff before it appears live on our site. Pre-paid ads do not go through this approval process. Your Pending Approval ad will be reviewed during normal business hours and will appear live on our site after it is approved.
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Why can't I log out?
Southeasttexas.com requires the use of cookies. This is a small harmless file that is placed on your computer that identifies you as you move through the site. When you log off this cookie is removed. In some cases it becomes hung up, and you will need to go into your browser's settings and clear/delete your cookies. This should solve your problem.
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What is my password
If you forget your password, feel free to call our office at 409-832-9869 or use our Support Line. We can email your password or give it to you over the phone.
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How do I delete my account
Call our office or Support line. We can tell you just how to delete information or do it for you. Our office number is 409-832-9869
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Scam Alert
FBI Internet Scam/Fraud Center Online 06/25/05
Foreign scam warnings are posted on SoutheastTexas.com prior to anyone being allowed to post an ad.
These scams involving fake cashier's checks and money orders are not new. Both the FBI - Beaumont and Secret Service - Houston are very aware of these scams.
If you receive an email offering to pay you more than your asking price, the payment is by cashier's check or money order and you are asked to send the overage amount to a shipping or collection agent, this IS a scam. You are advised to ignore and delete such emails. The only way we'll beat them is by ignoring them.
Most of these originate our of Nigeria, regardless of what country the con artist claims to call home. The problem is, the Nigerian government will not cooperate with the U.S. government.
Our highest priorities are your success and your safety. For more information on Internet scams and fraud, please visit www.ifccfbi.gov
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Cookies not enabled
Please be sure that you have cookies enabled in your browser settings and that you are allowing cookies to be set by Southeasttexas.com. Cookies are absolutely required for the function of this site. The following instructions will tell you how to check and change your settings.
- AOL: Instructions are at http://webmaster.info.aol.com/cookieguide.html
- Netscape
Navigator 6.x: click Edit from your browser's menu bar, then select Preferences.
Click the Advanced category. Click the arrow
next to Advanced to view the sub-options and select Cookies. Be sure that either "Enable all cookies" or "Enable cookies for the originating web site only" is selected. Click OK to return to this Browser Test,
then reload this page.
- Netscape Navigator 4.x: click Edit from your browser's menu bar, then select Preferences.
Click the Advanced category. Be sure that either "Accept all
cookies" or "Accept only cookies that get sent back to the originating
server" is selected. Click OK to return to this Browser Test,
then reload this page.
- Microsoft Internet Explorer 6.x: Click Tools from your browser's menu bar, then select Internet Options.
Select the Privacy tab, then move the slider on the left down
until it says
Accept All Cookies. Click OK to return to this Browser Test, then
reload this page.
- Microsoft Internet Explorer 5.x: Click Tools from your browser's menu bar, then select Internet Options.
Select the Security tab, then click the Custom Level button. Scroll down to the Cookies options and set "Allow cookies that are stored on your computer" to Enable
and "Allow per-session cookies" to Enable. Click OK twice to return to this Browser Test, then reload this page.
- Microsoft Internet Explorer 4.x: Click Views from your browser's menu bar, then select Internet Options.
Select the Advanced tab. Scroll down to the Cookies options
within the Security section. Select "Always accept cookies".
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You repeatedly have to login or receive error "bill_to_city undefined in client"
Please see above, "Cookies Not Enabled".
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AOL Browser Problems
If you are an AOL subscriber, please note the following information:
SoutheastTexas.com and other websites are experiencing problems with the AOL browser. Only AOL users are reporting problems. We are working with AOL to correct the problems.
DO NOT USE THE AOL BROWSER. Connect to AOL, minimize AOL and launch either Internet Explorer or Netscape Navigator to use as the browser.
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classified
I can't find my ad in the classified section, could you tell me where to find it?
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Placing an ad
I live in another state, can I place an ad? How much is the ad? Where is the information to place the ad?
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Ad location
I tried to find my ad, it is not showing up on site.
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Ad extension
Are you limited to one classified ad per year or any time period?
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Archive
When mail goes to archive, what does that me?
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Ad extension
How do I extend my ad?
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phone number
My phone number is in my profile. I would like to use it for contacts and email. Both listed as a contact method. How do I do this?
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phone number
Why is my phone number being rejected?
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Continuing ad
How do I continue my ad for another month?
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Ad extension
how do I extend my ad
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